COVID-19 Village Information



Managing the Risks.


We are closely monitoring and responding to the COVID-19 situation as it evolves in relation to the village.  Our top priorities are the well-being and safety of our residents and staff and we are aligning with all relevant health authorities.


We have activated out Infection Diseases Procedures which is designed to respond to unexpected events like this pandemic. This includes:

- Closely monitoring updates from the Department of Health Organisation regarding COVID-19.  

- Seeking daily guidance from government agencies and public health officials.

- Communicating with our residents and staff on changes in situations and procedures.


Protecting our residents and staff.


As our employees interact with each other and also with residents, we have taken steps to limit physical exposure around the village. This includes:


- Cancelling all group activities in the Community Centre.

- Maintaining safe physical distancing practices of 1.5+ metres.

- Regular hand washing, surface cleaning and general good hygiene.

- Having staff work separately as much as possible.  

- Requesting residents do not enter another residents unit.


Residents have also been asked to stay indoors except for:


  • Shopping for essential items such as food and medicine.

  • Going to medical appointments.

  • Outdoor walks with only 1 other person and whilst adhering to physical distancing measures of 1.5+ metres apart.



A single family member can visit the village for the following purposes:

  • Providing care and support.

  • Delivering food or medical supplies.

  • Taking family members to medical appointments.  


*Please note that nobody can enter the village if they are experiencing signs of cold, flu or fever.

Persons under the age of 16 years can also not enter the village at this time.


Taking Action.

We are taking preventative action right now to minimise the future impact of this local and global health issue. We will continue to monitor both the physical and mental health of all our residents and staff as time progresses and provide updates as the situation evolves. Thank you for your understanding in these challenging times.

We're all in this together.



The Valley Village Mews management team.

Contact Cynthia

Phone: (03) 9 793 3354


Fax: (03) 9793 7154